Store still displays disabled product

General ShopSite user discussion

Store still displays disabled product

Postby Paulasg » Tue Sep 05, 2023 11:11 am

After disabling a product from the store, we have found that the product still displays in the store, despite the fact that it's not available for purchase. Is there another step that should be taken to ensure that it's not shown? If the product is added to cart, the cart correctly displays a message saying "The selected item is no longer available"

The item was disabled last week, and still shows up this week.
Paulasg
 
Posts: 6
Joined: Tue Dec 20, 2022 8:50 am

Re: Store still displays disabled product

Postby Paulasg » Wed Sep 06, 2023 9:56 am

In case anyone is interested, the site needed to be republished. Problem solved!
Paulasg
 
Posts: 6
Joined: Tue Dec 20, 2022 8:50 am


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