USPS Shipping Calculation errors

General ShopSite user discussion

USPS Shipping Calculation errors

Postby Lee.K » Sat Apr 04, 2015 11:14 am

There are serious problems with the shipping calculations. If I include dimensions in the new Item Size fields, UPS shipping benefits in that multiple items will no longer simply return multiples of the shipping amount. However, if this field is filled in, USPS Priority mail rates are about double of what they should be. I've never been able to get the USPS website to return numbers even close to what ShopSite shows.

Example for a 2 lb box shipping locally:
Item Size = 3 x 3 x 3 and Product is shipped singly using the following package size Box NOT Checked
Shipping Dimesions fields = 7 x 6 x 6
UPS Ground $11.45
Priority Mail® $12.24 - Way too high!

Item Size = BLANK and Product is shipped singly using the following package size Box Checked
Shipping Dimesions fields = 7 x 6 x 6
Priority Mail® $6.49
UPS Ground $11.45

In the first case, the UPS amount is correct, but the USPS amount is almost double what it should be.
In the second case the amounts for both shipping services are correct, but then I lose the benefit that r3.1 added. I seem to have the choice of offering my customers the correct amount on one item or on multiples - but not on both! Please fix this ASAP.
ShopSite® Pro 12 sp2 r1
Lee.K
 
Posts: 25
Joined: Wed Jan 11, 2012 11:44 am

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