issue with Firefox

General ShopSite user discussion

issue with Firefox

Postby FredW » Fri Apr 01, 2016 6:27 am

Hi Folks,

In running the latest release of Shopsite (ShopSite® Pro 12 sp2 r2.1), I encountered an issue with Firefox that is not in Chrome or IE.

In uploading a comma separated file for updating the product database (suspect it happens of pages as well), if your header fields do not match those in Shopsite, when you go to view the fields, the popdown menu does not work. The default 'ignore' shows with the down arrow, but when you click on the down arrow, nothing happens. This does not happen using Chrome or IE.

Thanks
Fred
FredW
 
Posts: 188
Joined: Mon Apr 02, 2012 2:07 pm

Re: issue with Firefox

Postby Jim » Tue Apr 12, 2016 12:52 pm

The problem turned out to be that Firefox had an old version of a javascript file cached. Clearing the cache in Firefox fixed the problem.
Jim
Site Admin
 
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