PayPal Payments Pro - Billing Address State

General ShopSite user discussion

PayPal Payments Pro - Billing Address State

Postby kiltym » Thu Jan 26, 2017 9:14 am

Hi,

We are in the process of changing CC processors from Auth.net AIM to PayPal Payment Pro.

When we made the change in SS (12sp2) to test things, the State/Province field in the Billing Address section in the ShopSite cart is gone.

If I switch back to Auth.net, it is back again.

When SS is configured to use PayPal Payments Pro, the State/Province field is present for the Shipping address. However if I click "check here if billing and shipping are the same", it copies everything over, but leaves the State field blank since it is not present in the Billing address. This is a bit confusing to customers I suspect.

Why is this happening?

Thank you,
Mark
kiltym
 
Posts: 38
Joined: Tue Dec 08, 2009 12:00 pm
Location: MA

Re: PayPal Payments Pro - Billing Address State

Postby loren_d_c » Thu Jan 26, 2017 10:35 am

Go to Commerce > Order System > Checkout and in the Billing Address section check the box for State/Province in the Display column.

It is probably forced on for Authorize.net because they probably require State, at least for US addresses.

-Loren
loren_d_c
 
Posts: 2569
Joined: Fri Aug 04, 2006 12:02 pm
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Re: PayPal Payments Pro - Billing Address State

Postby kiltym » Thu Jan 26, 2017 10:41 am

Thanks Loren.

Appreciate the quick help.

Mark
kiltym
 
Posts: 38
Joined: Tue Dec 08, 2009 12:00 pm
Location: MA


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