Payment Processing Error

General ShopSite user discussion

Payment Processing Error

Postby Peter Gregg » Fri Mar 16, 2018 10:59 am

Hi,

I am getting a Payment Processing Error when I do a test purchase on my site. I had a few customers complain so I thought it was their fault and told them to clean out their cache. I tried it myself and get the error too.

I called Authorize net and the payment clearing house and I am all good. I called Blue host and they said they do not do any help with Shop Site Pro.

How would you go about trying to figure out where the problem is happening? I would love some suggestions please :)

Peter
Peter Gregg
 
Posts: 45
Joined: Tue Jul 21, 2009 12:04 pm

Re: Payment Processing Error

Postby loren_d_c » Fri Mar 16, 2018 11:58 am

What version of ShopSite do you have? If it's older than 12 sp2 r4, you might find this blog post helpful:

http://www.shopsite.com/blog/2018/02/authorize-net-will-stop-working-on-feb-28-2018-in-older-shopsite-versions/

-Loren
loren_d_c
 
Posts: 2569
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere


Return to User Forum

Who is online

Users browsing this forum: No registered users and 33 guests

cron