7.1.4 - PayPal payments are coming through, but orders do no

General ShopSite user discussion

7.1.4 - PayPal payments are coming through, but orders do no

Postby Dave's Discount Motors » Thu Feb 17, 2005 2:57 pm

Recently completed the upgrade to 7.1.4 on Solaris/Sparc.

Some Payments are showing up in my paypal account, but the orders associated
with them do not appear! All the other data in the paypal payment is
present -just no order number; and nothing shows up in the shopsite
backoffice.

For example, here is an excerpt from the PayPal payment that shows up:

Item Amount:
$265.50 USD
Shipping:
$25.45 USD
Handling:
$0.00 USD
Quantity:
1
Item Title:
Payment for Order Number
Custom:
-|pp1108585520.12800|SSMSB1108186914.16873 ** I removed 1st field
here; my store ID.
Date:
Feb. 16, 200
Time:
12:27:26 PST
Status:
Completed

Note that there is no order number in the title! Anyone experiencing this
problem? I had six paypal payments come through in the last 24 hours with no
associated order. I've disabled PayPal as a payment option until we can find
a fix.
Dave's Discount Motors
 

Re: 7.1.4 - PayPal payments are coming through, but orders d

Postby loren_d_c » Thu Feb 17, 2005 3:05 pm

PayPal recently made some changes to their servers that is causing a lot
of people (not just ShopSite merchants) problems. They know about it,
now lets just see how fast they fix it.

-Loren



Dave's Discount Motors wrote:
Recently completed the upgrade to 7.1.4 on Solaris/Sparc.

Some Payments are showing up in my paypal account, but the orders associated
with them do not appear! All the other data in the paypal payment is
present -just no order number; and nothing shows up in the shopsite
backoffice.

For example, here is an excerpt from the PayPal payment that shows up:

Item Amount:
$265.50 USD
Shipping:
$25.45 USD
Handling:
$0.00 USD
Quantity:
1
Item Title:
Payment for Order Number
Custom:
-|pp1108585520.12800|SSMSB1108186914.16873 ** I removed 1st field
here; my store ID.
Date:
Feb. 16, 200
Time:
12:27:26 PST
Status:
Completed

Note that there is no order number in the title! Anyone experiencing this
problem? I had six paypal payments come through in the last 24 hours with no
associated order. I've disabled PayPal as a payment option until we can find
a fix.

loren_d_c
 
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