Trouble upgrading

General ShopSite user discussion

Trouble upgrading

Postby Steve » Fri Mar 11, 2005 2:48 pm

I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all the files
but cannot get wwwinstall.cgi to run. I have tried changing permissions
and uploading in ascii and binary. Any ideas?
Steve
 

Re: Trouble upgrading

Postby Jim » Fri Mar 11, 2005 2:54 pm

Is wwwinstall.cgi in a directory that can execute cgis? All files
should be ftp-d to the install machine in binary mode. Some ftp clients
automatically assume that .cgi is a perl file and switch to ascii mode
for the upload. Make sure that the file size is the same on the install
machine as it is on the machine you ftp-d it from.

Jim


Steve wrote:
I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all the files
but cannot get wwwinstall.cgi to run. I have tried changing permissions
and uploading in ascii and binary. Any ideas?
Jim
 

Re: Trouble upgrading

Postby Steve » Fri Mar 11, 2005 3:03 pm

I uploaded in both binary and ascii setting my ftp client to manual on
transfer type. The files are the same size on both sides.
wwwinstall.cgi is in the public cgi-bin folder. I can execute other cgi
files in the directory. I am still getting an internal server error.

Any other ideas?

Jim wrote:
Is wwwinstall.cgi in a directory that can execute cgis? All files
should be ftp-d to the install machine in binary mode. Some ftp clients
automatically assume that .cgi is a perl file and switch to ascii mode
for the upload. Make sure that the file size is the same on the install
machine as it is on the machine you ftp-d it from.

Jim


Steve wrote:

I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all the
files but cannot get wwwinstall.cgi to run. I have tried changing
permissions and uploading in ascii and binary. Any ideas?
Steve
 

Re: Trouble upgrading

Postby Rob » Fri Mar 11, 2005 6:26 pm

Make sure the wwwinstall.cgi file is executable (chmod 755 or chmod +x) if
you are on a Linux/Unix/BSD system. You can also check your web error log to
see if there is a specific error listed for the internal server error.

Rob

"Steve" <steveb@strokersdallas.com> wrote in message
news:d0t134$v78$1@eval.shopsite.com...
I uploaded in both binary and ascii setting my ftp client to manual on
transfer type. The files are the same size on both sides. wwwinstall.cgi
is in the public cgi-bin folder. I can execute other cgi files in the
directory. I am still getting an internal server error.

Any other ideas?

Jim wrote:
Is wwwinstall.cgi in a directory that can execute cgis? All files should
be ftp-d to the install machine in binary mode. Some ftp clients
automatically assume that .cgi is a perl file and switch to ascii mode
for the upload. Make sure that the file size is the same on the install
machine as it is on the machine you ftp-d it from.

Jim


Steve wrote:

I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all the files
but cannot get wwwinstall.cgi to run. I have tried changing permissions
and uploading in ascii and binary. Any ideas?
Rob
 

Re: Trouble upgrading

Postby jim » Fri Mar 11, 2005 11:54 pm

Also make sure you got the correct operating system version for where
you are installing it. Linux for Linux, Freebsd for Freebsd etc.

Jim

Rob wrote:
Make sure the wwwinstall.cgi file is executable (chmod 755 or chmod +x) if
you are on a Linux/Unix/BSD system. You can also check your web error log to
see if there is a specific error listed for the internal server error.

Rob

"Steve" <steveb@strokersdallas.com> wrote in message
news:d0t134$v78$1@eval.shopsite.com...

I uploaded in both binary and ascii setting my ftp client to manual on
transfer type. The files are the same size on both sides. wwwinstall.cgi
is in the public cgi-bin folder. I can execute other cgi files in the
directory. I am still getting an internal server error.

Any other ideas?

Jim wrote:

Is wwwinstall.cgi in a directory that can execute cgis? All files should
be ftp-d to the install machine in binary mode. Some ftp clients
automatically assume that .cgi is a perl file and switch to ascii mode
for the upload. Make sure that the file size is the same on the install
machine as it is on the machine you ftp-d it from.

Jim


Steve wrote:


I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all the files
but cannot get wwwinstall.cgi to run. I have tried changing permissions
and uploading in ascii and binary. Any ideas?


jim
 

Re: Trouble upgrading

Postby Steve » Wed Mar 16, 2005 12:41 pm

First problem was fixed. I redownloaded the shopsite files and
transfered to my server. I can now get the install/update to run and
show errors. But when I log into ShopSit show 7.05.

I also just noticed that orignally we had the Linux version installed
whcih ran with no problems. However the server is Fedora. That
should'nt matter correct?

jim wrote:
Also make sure you got the correct operating system version for where
you are installing it. Linux for Linux, Freebsd for Freebsd etc.

Jim

Rob wrote:

Make sure the wwwinstall.cgi file is executable (chmod 755 or chmod
+x) if you are on a Linux/Unix/BSD system. You can also check your web
error log to see if there is a specific error listed for the internal
server error.

Rob

"Steve" <steveb@strokersdallas.com> wrote in message
news:d0t134$v78$1@eval.shopsite.com...

I uploaded in both binary and ascii setting my ftp client to manual
on transfer type. The files are the same size on both sides.
wwwinstall.cgi is in the public cgi-bin folder. I can execute other
cgi files in the directory. I am still getting an internal server
error.

Any other ideas?

Jim wrote:

Is wwwinstall.cgi in a directory that can execute cgis? All files
should be ftp-d to the install machine in binary mode. Some ftp
clients automatically assume that .cgi is a perl file and switch to
ascii mode for the upload. Make sure that the file size is the same
on the install machine as it is on the machine you ftp-d it from.

Jim


Steve wrote:


I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all the
files but cannot get wwwinstall.cgi to run. I have tried changing
permissions and uploading in ascii and binary. Any ideas?



Steve
 

Re: Trouble upgrading

Postby loren_d_c » Wed Mar 16, 2005 12:47 pm

Fedora is a distribution of Linux. So there shouldn't be a problem there.

If you ran a successful upgrade with the v7.1.4 install files, then the
version number you should see in the footer of the main menu (start.cgi)
is 7.1.4. Make sure you refresh the page, perhaps your browser is
caching the old page.

-Loren



Steve wrote:
First problem was fixed. I redownloaded the shopsite files and
transfered to my server. I can now get the install/update to run and
show errors. But when I log into ShopSit show 7.05.

I also just noticed that orignally we had the Linux version installed
whcih ran with no problems. However the server is Fedora. That
should'nt matter correct?

jim wrote:

Also make sure you got the correct operating system version for where
you are installing it. Linux for Linux, Freebsd for Freebsd etc.

Jim

Rob wrote:

Make sure the wwwinstall.cgi file is executable (chmod 755 or chmod
+x) if you are on a Linux/Unix/BSD system. You can also check your
web error log to see if there is a specific error listed for the
internal server error.

Rob

"Steve" <steveb@strokersdallas.com> wrote in message
news:d0t134$v78$1@eval.shopsite.com...

I uploaded in both binary and ascii setting my ftp client to manual
on transfer type. The files are the same size on both sides.
wwwinstall.cgi is in the public cgi-bin folder. I can execute other
cgi files in the directory. I am still getting an internal server
error.

Any other ideas?

Jim wrote:

Is wwwinstall.cgi in a directory that can execute cgis? All files
should be ftp-d to the install machine in binary mode. Some ftp
clients automatically assume that .cgi is a perl file and switch to
ascii mode for the upload. Make sure that the file size is the
same on the install machine as it is on the machine you ftp-d it from.

Jim


Steve wrote:


I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all the
files but cannot get wwwinstall.cgi to run. I have tried changing
permissions and uploading in ascii and binary. Any ideas?




loren_d_c
 
Posts: 2569
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Trouble upgrading

Postby Steve » Wed Mar 16, 2005 1:05 pm

I have refreshed. I have now created a big mess. I noticed that the
files in /public_hmtl/sc and /public_html_ss were not updated so this
time I used that as the location to upgrade. Now nothing is working.

Loren wrote:

Fedora is a distribution of Linux. So there shouldn't be a problem there.

If you ran a successful upgrade with the v7.1.4 install files, then the
version number you should see in the footer of the main menu (start.cgi)
is 7.1.4. Make sure you refresh the page, perhaps your browser is
caching the old page.

-Loren



Steve wrote:

First problem was fixed. I redownloaded the shopsite files and
transfered to my server. I can now get the install/update to run and
show errors. But when I log into ShopSit show 7.05.

I also just noticed that orignally we had the Linux version installed
whcih ran with no problems. However the server is Fedora. That
should'nt matter correct?

jim wrote:

Also make sure you got the correct operating system version for where
you are installing it. Linux for Linux, Freebsd for Freebsd etc.

Jim

Rob wrote:

Make sure the wwwinstall.cgi file is executable (chmod 755 or chmod
+x) if you are on a Linux/Unix/BSD system. You can also check your
web error log to see if there is a specific error listed for the
internal server error.

Rob

"Steve" <steveb@strokersdallas.com> wrote in message
news:d0t134$v78$1@eval.shopsite.com...

I uploaded in both binary and ascii setting my ftp client to manual
on transfer type. The files are the same size on both sides.
wwwinstall.cgi is in the public cgi-bin folder. I can execute
other cgi files in the directory. I am still getting an internal
server error.

Any other ideas?

Jim wrote:

Is wwwinstall.cgi in a directory that can execute cgis? All files
should be ftp-d to the install machine in binary mode. Some ftp
clients automatically assume that .cgi is a perl file and switch
to ascii mode for the upload. Make sure that the file size is the
same on the install machine as it is on the machine you ftp-d it
from.

Jim


Steve wrote:


I am trying to upgrade from 7.0 to 7.1.4. I have uploaded all
the files but cannot get wwwinstall.cgi to run. I have tried
changing permissions and uploading in ascii and binary. Any ideas?





Steve
 


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