Work around for Free Shipping and Coupon...

General ShopSite user discussion

Work around for Free Shipping and Coupon...

Postby Lisa Slavik » Wed Apr 27, 2005 8:23 am

My only problem with ShopSite is how it handles Coupons and Free
Shipping. I offer Free Shipping on all orders in the US over 75.00. I
also offer special groups a discount via Coupon Codes. If a customer's
total is over 75.00 and then they apply the coupon code bringing the
total down below 75.00 ShopSite will not add the Shipping Charge back
in. Since many customers pay via PayPal I am having a problem here
trying to get them to pay up since the cart is calculating this.

Please tell me there is some sort of workaround for this?


--
Love, Laughter, and Friendship,





Lisa

www.beautycafe.com
Lisa Slavik
 

Re: Work around for Free Shipping and Coupon...

Postby loren_d_c » Wed Apr 27, 2005 10:01 am

Go to Commerce Setup -> Shipping and in the Free Shipping section change
the radio button in the 'Minimum Amount' section from 'use Product
Total' to 'use Subtotal Total', and Save Changes.

See the explanation for this setting in Free Shipping section of the
documentation page at:
http://www.shopsite.com/help/7.1/en-US/ ... pping.html

-Loren



Lisa Slavik wrote:
My only problem with ShopSite is how it handles Coupons and Free
Shipping. I offer Free Shipping on all orders in the US over 75.00. I
also offer special groups a discount via Coupon Codes. If a customer's
total is over 75.00 and then they apply the coupon code bringing the
total down below 75.00 ShopSite will not add the Shipping Charge back
in. Since many customers pay via PayPal I am having a problem here
trying to get them to pay up since the cart is calculating this.

Please tell me there is some sort of workaround for this?

loren_d_c
 
Posts: 2564
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Work around for Free Shipping and Coupon...

Postby Lisa Slavik » Mon May 16, 2005 8:11 am

Thank you for your reply...I wonder what the problem is then if this is
supposed to work. I have it set up just like this...however, when they
use a Coupon Code it does not recalculate and add on the shipping charge
based on the new subtotal. So it still gives them free shipping when
they should be charged for it.

Love, Laughter, and Friendship,


Lisa

www.beautycafe.com



Loren wrote:
Go to Commerce Setup -> Shipping and in the Free Shipping section change
the radio button in the 'Minimum Amount' section from 'use Product
Total' to 'use Subtotal Total', and Save Changes.

See the explanation for this setting in Free Shipping section of the
documentation page at:
http://www.shopsite.com/help/7.1/en-US/ ... pping.html

-Loren



Lisa Slavik wrote:

My only problem with ShopSite is how it handles Coupons and Free
Shipping. I offer Free Shipping on all orders in the US over 75.00. I
also offer special groups a discount via Coupon Codes. If a customer's
total is over 75.00 and then they apply the coupon code bringing the
total down below 75.00 ShopSite will not add the Shipping Charge back
in. Since many customers pay via PayPal I am having a problem here
trying to get them to pay up since the cart is calculating this.

Please tell me there is some sort of workaround for this?

Lisa Slavik
 


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