Search Results Empty

General ShopSite user discussion

Search Results Empty

Postby Jay Guliano » Fri Jun 10, 2005 2:05 pm

Some of my products do not appear on the search page results no matter how I
search for them. An example is SKU 13221 . This item refuses to show up when
clients search for it by SKU or description. What is causing this? The link
below is a page where SKU 1322 and 13221 appear. If you search for 1322 it
comes up on the list but 1322-1 or 13221 yields no results. Part 13221 is
shown on the page below as 1322-1 for the description. SKU numbers are not
displayed on any of my pages. If just happens that the description of most
parts on the site has the SKU in it.

http://www.ontimemall.com/trion2000c.html
CLICK ABOVE LINK TO SEE WHAT I AM BEMOANING...

--
Jay Guliano
Jay Guliano
 

Re: Search Results Empty

Postby loren_d_c » Fri Jun 10, 2005 2:14 pm

Check your search indexing settings in Preferences -> Search Settings ->
Search Indexing and make sure you have it set to index numbers, also
make sure it is set to index the products' SKU field.

Then check the product Edit Product Info to make sure the Search
Destination is set to something other than None (the default is Store).

Then go to this PAGE's Edit Page Content and make sure the 'Index'
checkbox is checked.

Then go to Utilities -> Publish and (making sure the 'Index for search
during update' checkbox is checked), Regenerate the entire site.

If it still has a problem, open a support ticket with your host/ShopSite
reseller.

-Loren



Jay Guliano wrote:
Some of my products do not appear on the search page results no matter how I
search for them. An example is SKU 13221 . This item refuses to show up when
clients search for it by SKU or description. What is causing this? The link
below is a page where SKU 1322 and 13221 appear. If you search for 1322 it
comes up on the list but 1322-1 or 13221 yields no results. Part 13221 is
shown on the page below as 1322-1 for the description. SKU numbers are not
displayed on any of my pages. If just happens that the description of most
parts on the site has the SKU in it.

http://www.ontimemall.com/trion2000c.html
CLICK ABOVE LINK TO SEE WHAT I AM BEMOANING...
loren_d_c
 
Posts: 2564
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Search Results Empty

Postby Jay Guliano » Fri Jun 10, 2005 3:15 pm

I tried everything you mentioned and it was all OK. Search still does not
work properly for that SKU and some others. I am emailing webex.net to see
if they can figure it out.

--
Jay Guliano
jay@ontimemall.com
www.ontimemall.com


"Loren" <loren_d_c@yahoo.com> wrote in message
news:d8cvs8$c6s$1@eval.shopsite.com...
Check your search indexing settings in Preferences -> Search Settings -
Search Indexing and make sure you have it set to index numbers, also make
sure it is set to index the products' SKU field.

Then check the product Edit Product Info to make sure the Search
Destination is set to something other than None (the default is Store).

Then go to this PAGE's Edit Page Content and make sure the 'Index'
checkbox is checked.

Then go to Utilities -> Publish and (making sure the 'Index for search
during update' checkbox is checked), Regenerate the entire site.

If it still has a problem, open a support ticket with your host/ShopSite
reseller.

-Loren



Jay Guliano wrote:
Some of my products do not appear on the search page results no matter
how I search for them. An example is SKU 13221 . This item refuses to
show up when clients search for it by SKU or description. What is causing
this? The link below is a page where SKU 1322 and 13221 appear. If you
search for 1322 it comes up on the list but 1322-1 or 13221 yields no
results. Part 13221 is shown on the page below as 1322-1 for the
description. SKU numbers are not displayed on any of my pages. If just
happens that the description of most parts on the site has the SKU in it.

http://www.ontimemall.com/trion2000c.html
CLICK ABOVE LINK TO SEE WHAT I AM BEMOANING...
Jay Guliano
 


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