Order Management

[kory@dancedepot.com]

Our store has been live for a couple weeks now and I'm trying to determine
the best way to track/store my orders within ShopSite.

We use QuickBooks, and record our orders there, and I also save each order
as a PDF file. I've been deleting orders from ShopSite when they've been
fulfilled and billed, such that the only orders that appear on the Orders
page are orders that are new or that have not yet been shipped/billed yet.

I wonder if I'm making a mistake by deleting them from ShopSite. I see there
are a variety of ways to search the orders, so perhaps I should use ShopSite
to store all past orders? I can see that becoming a long list, however.

ShopSite doesn't have a built-in way to distinguish orders that haven't
shipped/billed yet, so if I don't delete any orders, I don't see any good
way to separate orders that still need action from those that have been
completed.

Any tips on the right approach are appreciated.

Thanks!

Kory
--------------
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com

[Larry Bohen]

Kory; I recommend you consider adding Stone Edge Technology's Order Manager
software. ShopSite is an excellent program for the front end (getting
orders) of your Web store, however, as we found, you need a back-end which
Order Manager will do. I urge you to review Order Manager at
http://stoneedge.com/ordermanager.htm.

We couldn't operate as efficiently without it!

--
Larry Bohen
www.audiobooksonline.com
<kory@dancedepot.com> wrote in message
news:BF3CC75A.95ED%kory@dancedepot.com...

Our store has been live for a couple weeks now and I'm trying to determine
the best way to track/store my orders within ShopSite.

We use QuickBooks, and record our orders there, and I also save each order
as a PDF file. I've been deleting orders from ShopSite when they've been
fulfilled and billed, such that the only orders that appear on the Orders
page are orders that are new or that have not yet been shipped/billed yet.

I wonder if I'm making a mistake by deleting them from ShopSite. I see
there
are a variety of ways to search the orders, so perhaps I should use
ShopSite
to store all past orders? I can see that becoming a long list, however.

ShopSite doesn't have a built-in way to distinguish orders that haven't
shipped/billed yet, so if I don't delete any orders, I don't see any good
way to separate orders that still need action from those that have been
completed.

Any tips on the right approach are appreciated.

Thanks!

Kory
--------------
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com

[NuQ]

<kory@dancedepot.com> wrote in message
news:BF3CC75A.95ED%kory@dancedepot.com...

Our store has been live for a couple weeks now and I'm trying to determine
the best way to track/store my orders within ShopSite.

We use QuickBooks, and record our orders there, and I also save each order
as a PDF file. I've been deleting orders from ShopSite when they've been
fulfilled and billed, such that the only orders that appear on the Orders
page are orders that are new or that have not yet been shipped/billed yet.

I wonder if I'm making a mistake by deleting them from ShopSite. I see
there
are a variety of ways to search the orders, so perhaps I should use
ShopSite
to store all past orders? I can see that becoming a long list, however.

ShopSite doesn't have a built-in way to distinguish orders that haven't
shipped/billed yet, so if I don't delete any orders, I don't see any good
way to separate orders that still need action from those that have been
completed.

Any tips on the right approach are appreciated.

Thanks!

I second Larry's recommendation regarding Stone Edge Order Manager.

[Katrina Morris]

I third the recommendation!

We download our orders into Stoneedge every day and leave the active orders
in shopsite. When we process the order, we delete it out of shopsite, and
use Stoneedge as our primary record keeping mechanism. We only keep the ones
in shopsite while they are active as a backup.

Hope this helps!

Katrina

<kory@dancedepot.com> wrote in message
news:BF3CC75A.95ED%kory@dancedepot.com...

Our store has been live for a couple weeks now and I'm trying to determine
the best way to track/store my orders within ShopSite.

We use QuickBooks, and record our orders there, and I also save each order
as a PDF file. I've been deleting orders from ShopSite when they've been
fulfilled and billed, such that the only orders that appear on the Orders
page are orders that are new or that have not yet been shipped/billed yet.

I wonder if I'm making a mistake by deleting them from ShopSite. I see
there
are a variety of ways to search the orders, so perhaps I should use
ShopSite
to store all past orders? I can see that becoming a long list, however.

ShopSite doesn't have a built-in way to distinguish orders that haven't
shipped/billed yet, so if I don't delete any orders, I don't see any good
way to separate orders that still need action from those that have been
completed.

Any tips on the right approach are appreciated.

Thanks!

Kory
--------------
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com

[Gary Kennedy]

Make it 4. I love Stone Edge and have been a customer for 5 years now. The
product gets better everyday as they make improvements all the time. It
would be a great investment in your business.

Gary Kennedy
gkennedy@martyshoes.com
www.martyshoes.com
Toll-Free 877-362-7897
Fax 201-319-1446

Marty Shoes Inc.
60 Enterprise Ave. N.
Secaucus, NJ 07094
"Katrina Morris" <katrina@rexart.com> wrote in message
news:dgcscv$38b$1@eval.shopsite.com...

I third the recommendation!

We download our orders into Stoneedge every day and leave the active
orders in shopsite. When we process the order, we delete it out of
shopsite, and use Stoneedge as our primary record keeping mechanism. We
only keep the ones in shopsite while they are active as a backup.

Hope this helps!

Katrina

kory@dancedepot.com> wrote in message
news:BF3CC75A.95ED%kory@dancedepot.com...
Our store has been live for a couple weeks now and I'm trying to
determine
the best way to track/store my orders within ShopSite.

We use QuickBooks, and record our orders there, and I also save each
order
as a PDF file. I've been deleting orders from ShopSite when they've been
fulfilled and billed, such that the only orders that appear on the Orders
page are orders that are new or that have not yet been shipped/billed
yet.

I wonder if I'm making a mistake by deleting them from ShopSite. I see
there
are a variety of ways to search the orders, so perhaps I should use
ShopSite
to store all past orders? I can see that becoming a long list, however.

ShopSite doesn't have a built-in way to distinguish orders that haven't
shipped/billed yet, so if I don't delete any orders, I don't see any good
way to separate orders that still need action from those that have been
completed.

Any tips on the right approach are appreciated.

Thanks!

Kory
--------------
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com