Fix needed for shipping by weight option

General ShopSite user discussion

Fix needed for shipping by weight option

Postby Nikolaus Gruchot » Wed Oct 05, 2005 7:40 am

Hi all,

there is a bug in the shipping by weight functionality of SS Pro 8.0.1.

I am on EU settings with "," as decimal separator.

I am using the columns for different countries and have the prices for the
different weights in the rows. I have about 40 different countries with
spare (not used) columns in between in case I want to add some new country
(I do not want to manually move ALL countries just to add another one
alphabetically at the reight place. All works as expected, UNTIL I do add a
column where the shipping is set to "0,00" in the complete row (for store
pickup in this case).

When I do this and then add a product to the shopping cart, the first
shipping option displayed is reading something like "0.000040,60: 0,00"
whereas 40,60 is the value for shipping of the LAST displayed option. All
other values are correct. Nevertheless if I am trying to delete the cart,
there is a shopsite error message explaning that something is wrong with my
shipping options (heyhey, how smart) and if I do reload the page I get an
Server Error 500. As soon as I uncheck the column with "0,00" values,
everything works normal again.

TIA for looking into this & regards from Germany,

Niko
Nikolaus Gruchot
 

Re: Fix needed for shipping by weight option

Postby Nikolaus Gruchot » Wed Oct 05, 2005 7:42 am

Please excuse the error, the correct wording is:

All works as expected, UNTIL I do add a
column where the shipping is set to "0,00" in the complete _COLUMN_ (for
store
pickup in this case).


"Nikolaus Gruchot" <gruchot@watersafety.net> schrieb im Newsbeitrag
news:di0okh$h9l$1@eval.shopsite.com...

All works as expected, UNTIL I do add a column where the shipping is set to
"0,00" in the complete row (for store pickup in this case).
Nikolaus Gruchot
 

Re: Fix needed for shipping by weight option

Postby jim » Wed Oct 05, 2005 8:33 am

Nikolaus Gruchot wrote:
Hi all,

there is a bug in the shipping by weight functionality of SS Pro 8.0.1.

I am on EU settings with "," as decimal separator.

I am using the columns for different countries and have the prices for the
different weights in the rows. I have about 40 different countries with
spare (not used) columns in between in case I want to add some new country
(I do not want to manually move ALL countries just to add another one
alphabetically at the reight place. All works as expected, UNTIL I do add a
column where the shipping is set to "0,00" in the complete row (for store
pickup in this case).

When I do this and then add a product to the shopping cart, the first
shipping option displayed is reading something like "0.000040,60: 0,00"
whereas 40,60 is the value for shipping of the LAST displayed option. All
other values are correct. Nevertheless if I am trying to delete the cart,
there is a shopsite error message explaning that something is wrong with my
shipping options (heyhey, how smart) and if I do reload the page I get an
Server Error 500. As soon as I uncheck the column with "0,00" values,
everything works normal again.

TIA for looking into this & regards from Germany,

Niko


Niko,


I can't duplicate this problem. Can you give us more details?
How many of the 40 columns are you using?
Have you skipped every other one or just left one empty here and there?
How many rows of data are you using?
Do each of the columns have data in the same number of rows?
Is the column that is causing the problem one of the first 10 or in the
last 30 (they are kept in different files)?
Does this problem happen if you move the data from the column currently
having the problem to another one?
What names are used for the shipping options, i.e. are there umlauted or
accented characters in the name?
What sort order is set for the shipping options?
In the shopping cart do you have the options as a pulldown box or as
radio buttons?

Jim
jim
 

Re: Fix needed for shipping by weight option

Postby Nikolaus Gruchot » Wed Oct 05, 2005 9:40 am

Hi Jim,

see answers below.

Niko

"jim" <beeutahful@gmail.com> schrieb im Newsbeitrag
news:di0rjq$ivj$1@eval.shopsite.com...
Nikolaus Gruchot wrote:
Hi all,

there is a bug in the shipping by weight functionality of SS Pro 8.0.1.

I am on EU settings with "," as decimal separator.

I am using the columns for different countries and have the prices for
the different weights in the rows. I have about 40 different countries
with spare (not used) columns in between in case I want to add some new
country (I do not want to manually move ALL countries just to add another
one alphabetically at the reight place. All works as expected, UNTIL I do
add a column where the shipping is set to "0,00" in the complete row (for
store pickup in this case).

When I do this and then add a product to the shopping cart, the first
shipping option displayed is reading something like "0.000040,60: 0,00"
whereas 40,60 is the value for shipping of the LAST displayed option. All
other values are correct. Nevertheless if I am trying to delete the cart,
there is a shopsite error message explaning that something is wrong with
my shipping options (heyhey, how smart) and if I do reload the page I get
an Server Error 500. As soon as I uncheck the column with "0,00" values,
everything works normal again.

TIA for looking into this & regards from Germany,

Niko
Niko,

I can't duplicate this problem. Can you give us more details?
How many of the 40 columns are you using?

=> I am using the first of the 10 "build-in" columns and have added another
60 columns.

Have you skipped every other one or just left one empty here and there?

=> I have left one or two empty here and there.

How many rows of data are you using?

=> I am really using 14 rows, but displayed are always 20, as shopsite does
not accept a row value below 20. So the last 6 rows all have 0,00 set.

Do each of the columns have data in the same number of rows?

=> Yup. Data in all 14 rows.

Is the column that is causing the problem one of the first 10 or in the
last 30 (they are kept in different files)?

=> I have tried it both ways, does not make a difference. Both ways it
produces the error.

Does this problem happen if you move the data from the column currently
having the problem to another one?

=> Have done so by changing the column title and enabling the [x] checkbox.
I cannot move any data, as the rows have already the 0,00 set.

What names are used for the shipping options, i.e. are there umlauted or
accented characters in the name?

=> Yup. I have Umlaute, but these columns work fine (since ever) and the
Pick Up Option "Selbstabholer Lager Berlin" does not have any special
characters in it.

What sort order is set for the shipping options?

=> None, as I want the options (countries) to be displayed alphabetically as
I have entered them.
Default shipping option is set to "First Displayed Option" and Shipping
Service Display Order is set to "Services in this order:" 1. Shopsite, 2
UPS, 3 Custom Shipping Add-on

In the shopping cart do you have the options as a pulldown box or as radio
buttons?

=> Pull-down

Jim
Nikolaus Gruchot
 

Re: Fix needed for shipping by weight option

Postby jim » Thu Oct 06, 2005 6:15 am

Hi Niko,
Thanks for the additional information it helped me duplicate the problem
and a bug was logged on it..

Jim
Nikolaus Gruchot wrote:
Hi Jim,

see answers below.

Niko

"jim" <beeutahful@gmail.com> schrieb im Newsbeitrag
news:di0rjq$ivj$1@eval.shopsite.com...
Nikolaus Gruchot wrote:
Hi all,

there is a bug in the shipping by weight functionality of SS Pro 8.0.1.

I am on EU settings with "," as decimal separator.

I am using the columns for different countries and have the prices for
the different weights in the rows. I have about 40 different countries
with spare (not used) columns in between in case I want to add some new
country (I do not want to manually move ALL countries just to add another
one alphabetically at the reight place. All works as expected, UNTIL I do
add a column where the shipping is set to "0,00" in the complete row (for
store pickup in this case).

When I do this and then add a product to the shopping cart, the first
shipping option displayed is reading something like "0.000040,60: 0,00"
whereas 40,60 is the value for shipping of the LAST displayed option. All
other values are correct. Nevertheless if I am trying to delete the cart,
there is a shopsite error message explaning that something is wrong with
my shipping options (heyhey, how smart) and if I do reload the page I get
an Server Error 500. As soon as I uncheck the column with "0,00" values,
everything works normal again.

TIA for looking into this & regards from Germany,

Niko
Niko,

I can't duplicate this problem. Can you give us more details?
How many of the 40 columns are you using?

=> I am using the first of the 10 "build-in" columns and have added another
60 columns.

Have you skipped every other one or just left one empty here and there?

=> I have left one or two empty here and there.

How many rows of data are you using?

=> I am really using 14 rows, but displayed are always 20, as shopsite does
not accept a row value below 20. So the last 6 rows all have 0,00 set.

Do each of the columns have data in the same number of rows?

=> Yup. Data in all 14 rows.

Is the column that is causing the problem one of the first 10 or in the
last 30 (they are kept in different files)?

=> I have tried it both ways, does not make a difference. Both ways it
produces the error.

Does this problem happen if you move the data from the column currently
having the problem to another one?

=> Have done so by changing the column title and enabling the [x] checkbox.
I cannot move any data, as the rows have already the 0,00 set.

What names are used for the shipping options, i.e. are there umlauted or
accented characters in the name?

=> Yup. I have Umlaute, but these columns work fine (since ever) and the
Pick Up Option "Selbstabholer Lager Berlin" does not have any special
characters in it.

What sort order is set for the shipping options?

=> None, as I want the options (countries) to be displayed alphabetically as
I have entered them.
Default shipping option is set to "First Displayed Option" and Shipping
Service Display Order is set to "Services in this order:" 1. Shopsite, 2
UPS, 3 Custom Shipping Add-on

In the shopping cart do you have the options as a pulldown box or as radio
buttons?

=> Pull-down

Jim

jim
 

Re: Fix needed for shipping by weight option

Postby Nikolaus Gruchot » Fri Oct 07, 2005 4:58 am

Hi Jim,

some additional information here.

I can reproduce the error also, when I do add another column with numbers
instead of "0,00". As soon as I have more then 32 columns active, I get the
error. Maybe that helps.

Niko

"jim" <jstavast@xmission.com> schrieb im Newsbeitrag
news:di380h$o7m$1@eval.shopsite.com...
Hi Niko,
Thanks for the additional information it helped me duplicate the problem
and a bug was logged on it..

Jim
Nikolaus Gruchot
 


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