Problem with Shipping Calculations

General ShopSite user discussion

Problem with Shipping Calculations

Postby kory@dancedepot.com » Fri Dec 02, 2005 8:40 am

My goal is to offer UPS only for domestic shipping, and USPS Global Express
only for international shipping.

I just purchased Lexiconn's USPS module, and it works great. For domestic
orders, UPS rates are the only ones shown, and for international orders, the
USPS Global Express rate is the only one shown.

However, with the international orders, unless I offer at least one UPS
shipping option, the following error message is posting at the top of my
checkout screen:

"UPS Message: No UPS Delivery services are available for this shipping
address. Please call us at 800-746-6787 for assistance."

If I do offer at least one UPS service, such as UPS Worldwide Express, the
error message disappears.

So, my question is how do I offer only the USPS service for international
orders and not have the UPS error message appear?

Please help!

Thanks in advance,

Kory
--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com
kory@dancedepot.com
 

Re: Problem with Shipping Calculations

Postby loren_d_c » Fri Dec 02, 2005 9:46 am

You can't remove the UPS error message if you have UPS service turned on
but UPS returns no shipping options for the shopper. The error message
table has a style assigned to it, though, so you can create a CSS
definition for it to not display, so at least it won't be visible to the
shoppers.

-Loren


kory@dancedepot.com wrote:
My goal is to offer UPS only for domestic shipping, and USPS Global Express
only for international shipping.

I just purchased Lexiconn's USPS module, and it works great. For domestic
orders, UPS rates are the only ones shown, and for international orders, the
USPS Global Express rate is the only one shown.

However, with the international orders, unless I offer at least one UPS
shipping option, the following error message is posting at the top of my
checkout screen:

"UPS Message: No UPS Delivery services are available for this shipping
address. Please call us at 800-746-6787 for assistance."

If I do offer at least one UPS service, such as UPS Worldwide Express, the
error message disappears.

So, my question is how do I offer only the USPS service for international
orders and not have the UPS error message appear?

Please help!

Thanks in advance,

Kory
--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com
loren_d_c
 
Posts: 2569
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Problem with Shipping Calculations

Postby kory@dancedepot.com » Fri Dec 02, 2005 10:15 am

Thanks Loren. Just to clarify, there's no way to have UPS "turned on" for
domestic shipments, but "turned off" for international?

Thanks again,

Kory

On 12/2/05 10:46 AM, in article dmpq78$ics$1@eval.shopsite.com, "Loren"
<loren_d_c@yahoo.com> wrote:

You can't remove the UPS error message if you have UPS service turned on
but UPS returns no shipping options for the shopper. The error message
table has a style assigned to it, though, so you can create a CSS
definition for it to not display, so at least it won't be visible to the
shoppers.

-Loren


kory@dancedepot.com wrote:
My goal is to offer UPS only for domestic shipping, and USPS Global Express
only for international shipping.

I just purchased Lexiconn's USPS module, and it works great. For domestic
orders, UPS rates are the only ones shown, and for international orders, the
USPS Global Express rate is the only one shown.

However, with the international orders, unless I offer at least one UPS
shipping option, the following error message is posting at the top of my
checkout screen:

"UPS Message: No UPS Delivery services are available for this shipping
address. Please call us at 800-746-6787 for assistance."

If I do offer at least one UPS service, such as UPS Worldwide Express, the
error message disappears.

So, my question is how do I offer only the USPS service for international
orders and not have the UPS error message appear?

Please help!

Thanks in advance,

Kory
--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com


--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com
kory@dancedepot.com
 

Re: Problem with Shipping Calculations

Postby loren_d_c » Fri Dec 02, 2005 10:37 am

That's not it at all. As you said, you already have that part working. I
just said that there is no way to not have that UPS error message output
on the shopping cart screen (the message doesn't prevent the shopper
from ordering if you have other non-UPS shipping options available). But
via CSS you could cause the error message table to not be displayed to
the shopper by their browser.

-Loren


kory@dancedepot.com wrote:
Thanks Loren. Just to clarify, there's no way to have UPS "turned on" for
domestic shipments, but "turned off" for international?

Thanks again,

Kory

On 12/2/05 10:46 AM, in article dmpq78$ics$1@eval.shopsite.com, "Loren"
loren_d_c@yahoo.com> wrote:


You can't remove the UPS error message if you have UPS service turned on
but UPS returns no shipping options for the shopper. The error message
table has a style assigned to it, though, so you can create a CSS
definition for it to not display, so at least it won't be visible to the
shoppers.

-Loren


kory@dancedepot.com wrote:

My goal is to offer UPS only for domestic shipping, and USPS Global Express
only for international shipping.

I just purchased Lexiconn's USPS module, and it works great. For domestic
orders, UPS rates are the only ones shown, and for international orders, the
USPS Global Express rate is the only one shown.

However, with the international orders, unless I offer at least one UPS
shipping option, the following error message is posting at the top of my
checkout screen:

"UPS Message: No UPS Delivery services are available for this shipping
address. Please call us at 800-746-6787 for assistance."

If I do offer at least one UPS service, such as UPS Worldwide Express, the
error message disappears.

So, my question is how do I offer only the USPS service for international
orders and not have the UPS error message appear?

Please help!

Thanks in advance,

Kory
--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com



--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com
loren_d_c
 
Posts: 2569
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Problem with Shipping Calculations

Postby kory@dancedepot.com » Fri Dec 02, 2005 12:59 pm

I have it working as far as rate calculations, but what I meant was just to
verify that there's no way to "turn off" the UPS service altogether for
international orders, so that for international orders ShopSite doesn't
recognize that a UPS service option is missing (thus averting the error).

Kory

On 12/2/05 11:37 AM, in article dmpt5j$k7n$1@eval.shopsite.com, "Loren"
<loren_d_c@yahoo.com> wrote:

That's not it at all. As you said, you already have that part working. I
just said that there is no way to not have that UPS error message output
on the shopping cart screen (the message doesn't prevent the shopper
from ordering if you have other non-UPS shipping options available). But
via CSS you could cause the error message table to not be displayed to
the shopper by their browser.

-Loren


kory@dancedepot.com wrote:
Thanks Loren. Just to clarify, there's no way to have UPS "turned on" for
domestic shipments, but "turned off" for international?

Thanks again,

Kory

On 12/2/05 10:46 AM, in article dmpq78$ics$1@eval.shopsite.com, "Loren"
loren_d_c@yahoo.com> wrote:


You can't remove the UPS error message if you have UPS service turned on
but UPS returns no shipping options for the shopper. The error message
table has a style assigned to it, though, so you can create a CSS
definition for it to not display, so at least it won't be visible to the
shoppers.

-Loren


kory@dancedepot.com wrote:

My goal is to offer UPS only for domestic shipping, and USPS Global Express
only for international shipping.

I just purchased Lexiconn's USPS module, and it works great. For domestic
orders, UPS rates are the only ones shown, and for international orders,
the
USPS Global Express rate is the only one shown.

However, with the international orders, unless I offer at least one UPS
shipping option, the following error message is posting at the top of my
checkout screen:

"UPS Message: No UPS Delivery services are available for this shipping
address. Please call us at 800-746-6787 for assistance."

If I do offer at least one UPS service, such as UPS Worldwide Express, the
error message disappears.

So, my question is how do I offer only the USPS service for international
orders and not have the UPS error message appear?

Please help!

Thanks in advance,

Kory
--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com



--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com


--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com
kory@dancedepot.com
 

Re: Problem with Shipping Calculations

Postby loren_d_c » Fri Dec 02, 2005 1:16 pm

Nope.

-Loren


kory@dancedepot.com wrote:
I have it working as far as rate calculations, but what I meant was just to
verify that there's no way to "turn off" the UPS service altogether for
international orders, so that for international orders ShopSite doesn't
recognize that a UPS service option is missing (thus averting the error).

Kory

On 12/2/05 11:37 AM, in article dmpt5j$k7n$1@eval.shopsite.com, "Loren"
loren_d_c@yahoo.com> wrote:


That's not it at all. As you said, you already have that part working. I
just said that there is no way to not have that UPS error message output
on the shopping cart screen (the message doesn't prevent the shopper
from ordering if you have other non-UPS shipping options available). But
via CSS you could cause the error message table to not be displayed to
the shopper by their browser.

-Loren


kory@dancedepot.com wrote:

Thanks Loren. Just to clarify, there's no way to have UPS "turned on" for
domestic shipments, but "turned off" for international?

Thanks again,

Kory

On 12/2/05 10:46 AM, in article dmpq78$ics$1@eval.shopsite.com, "Loren"
loren_d_c@yahoo.com> wrote:



You can't remove the UPS error message if you have UPS service turned on
but UPS returns no shipping options for the shopper. The error message
table has a style assigned to it, though, so you can create a CSS
definition for it to not display, so at least it won't be visible to the
shoppers.

-Loren


kory@dancedepot.com wrote:


My goal is to offer UPS only for domestic shipping, and USPS Global Express
only for international shipping.

I just purchased Lexiconn's USPS module, and it works great. For domestic
orders, UPS rates are the only ones shown, and for international orders,
the
USPS Global Express rate is the only one shown.

However, with the international orders, unless I offer at least one UPS
shipping option, the following error message is posting at the top of my
checkout screen:

"UPS Message: No UPS Delivery services are available for this shipping
address. Please call us at 800-746-6787 for assistance."

If I do offer at least one UPS service, such as UPS Worldwide Express, the
error message disappears.

So, my question is how do I offer only the USPS service for international
orders and not have the UPS error message appear?

Please help!

Thanks in advance,

Kory
--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com



--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com



--------------
Kory Barrett
Dance Depot ­ Performance Dancewear at Discount Prices!!!
kory@dancedepot.com
http://www.dancedepot.com
loren_d_c
 
Posts: 2569
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere


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