Custom template error: breaks when typing in zip code

General ShopSite user discussion

Custom template error: breaks when typing in zip code

Postby Sibyl Perkins » Thu Dec 15, 2005 12:37 pm

I'm trying to use a custom header for my Checkout screen and have been
having trouble. I added a simple table with some images and links. Now when
a customer goes to check out, as soon as they type in their zip code, the
page breaks and the buttons don't work anymore.

This happens when I add the header by going into Commerce Setup>Order
System>Shopping Cart and putting it there OR when I add a header include
using custom templates.

Is this a known issue? The code I'm using is very simple - just table code
with a couple of images and links - no JavaScript or anything else. I'd sure
appreciate any help anyone can offer. Thanks!

..s
Sibyl Perkins
 

Re: Custom template error: breaks when typing in zip code

Postby Jim » Thu Dec 15, 2005 1:00 pm

No known problem like this. Maybe a url to the store so we can see what
your page looks like. (Have you run the source of the page through a
html validator like http://www.htmlhelp.com/tools/validator/?)

Jim

Sibyl Perkins wrote:
I'm trying to use a custom header for my Checkout screen and have been
having trouble. I added a simple table with some images and links. Now when
a customer goes to check out, as soon as they type in their zip code, the
page breaks and the buttons don't work anymore.

This happens when I add the header by going into Commerce Setup>Order
System>Shopping Cart and putting it there OR when I add a header include
using custom templates.

Is this a known issue? The code I'm using is very simple - just table code
with a couple of images and links - no JavaScript or anything else. I'd sure
appreciate any help anyone can offer. Thanks!

.s

Jim
 

Re: Custom template error: breaks when typing in zip code

Postby Sibyl Perkins » Thu Dec 15, 2005 1:08 pm

The URL is:
http://theherbalist.web01.yourhost.com/ ... ction=show

Thanks,
..s


"Jim" <jstavast@xmission.com> wrote in message
news:dnsefs$dgi$1@eval.shopsite.com...
No known problem like this. Maybe a url to the store so we can see what
your page looks like. (Have you run the source of the page through a html
validator like http://www.htmlhelp.com/tools/validator/?)

Jim

Sibyl Perkins wrote:
I'm trying to use a custom header for my Checkout screen and have been
having trouble. I added a simple table with some images and links. Now
when a customer goes to check out, as soon as they type in their zip
code, the page breaks and the buttons don't work anymore.

This happens when I add the header by going into Commerce Setup>Order
System>Shopping Cart and putting it there OR when I add a header include
using custom templates.

Is this a known issue? The code I'm using is very simple - just table
code with a couple of images and links - no JavaScript or anything else.
I'd sure appreciate any help anyone can offer. Thanks!

.s
Sibyl Perkins
 

Re: Custom template error: breaks when typing in zip code

Postby Jim » Thu Dec 15, 2005 4:12 pm

I placed a test order and it went through just fine. Have you made
changes that may have fixed the problem? What browser are you using? I
used Mozilla 1.5

Jim

Sibyl Perkins wrote:
The URL is:
http://theherbalist.web01.yourhost.com/ ... ction=show

Thanks,
.s


"Jim" <jstavast@xmission.com> wrote in message
news:dnsefs$dgi$1@eval.shopsite.com...
No known problem like this. Maybe a url to the store so we can see what
your page looks like. (Have you run the source of the page through a html
validator like http://www.htmlhelp.com/tools/validator/?)

Jim

Sibyl Perkins wrote:
I'm trying to use a custom header for my Checkout screen and have been
having trouble. I added a simple table with some images and links. Now
when a customer goes to check out, as soon as they type in their zip
code, the page breaks and the buttons don't work anymore.

This happens when I add the header by going into Commerce Setup>Order
System>Shopping Cart and putting it there OR when I add a header include
using custom templates.

Is this a known issue? The code I'm using is very simple - just table
code with a couple of images and links - no JavaScript or anything else.
I'd sure appreciate any help anyone can offer. Thanks!

.s

Jim
 


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