Slow processing

General ShopSite user discussion

Slow processing

Postby powerstream » Wed Feb 08, 2006 7:00 pm

I have had several customers complain lately that the shopping
cart hangs up during the purchasing process.

Where should I look to solve this problem?

Best regards
wiz
powerstream
 

Re: Slow processing

Postby loren_d_c » Wed Feb 08, 2006 10:47 pm

"during the purchasing process"

Can you pin this down any further? Is there a specific point at which
they experience this, or is it at ever step? If it is the whole thing,
then you probably want to talk to your host and see if your server is
low on resources, or if it was at the time the shoppers experienced
this, anyway.

-Loren



powerstream wrote:
I have had several customers complain lately that the shopping
cart hangs up during the purchasing process.

Where should I look to solve this problem?

Best regards
wiz
loren_d_c
 
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