Announcement: New Order Status System

This is an archive of old posting to the User Forum

Announcement: New Order Status System

Postby Barney Stone » Mon Feb 10, 2003 8:38 am

NEW PRODUCT ANNOUNCEMENT: STONE EDGE ORDER STATUS SYSTEM

Stone Edge Technologies, Inc. has added a new Web-based Order Status System
to the Stone Edge Order Manager for ShopSite and other shopping carts. Now
ShopSite merchants can improve their customer support, add sophistication to
their Websites and save time and money on those "where's my order?" phone
calls. All for about $1.00 per day (for up to 100 orders per day).

Here's how it works:

We start with the Stone Edge Order Manager. The Order Manager has about 30
events that the Order Status System can track, such Order Received, Payment
Received, Ship Date Entered, Tracking Number Imported, etc. The merchant
decides which of those events to track, and enters the status text that they
want to use for each event. Different status text can be entered for each
event for the status of the entire order, and for the status of each
affected line item.

Whenever one of those status events occurs, the Order Manager immediately
sends that information to our servers. The merchant can then include links
to the status system in their email messages and on their website.

To check their order status, the customer either clicks a link in the email
that they received from the merchant, or goes to the merchant's Website and
enters their Zip code and order number. Our servers respond with the
up-to-the-minute order status information. The response page can include the
merchant's HTML header and footer, so the page will have the "look and feel"
of the merchant's Website. If any tracking numbers have been entered or
imported for the order, those tracking numbers will appear as hyperlinks to
UPS, USPS, FEDEX or other shippers' order tracking pages.

The Stone Edge Order Manager is the complete, affordable management tool for
your retail business. It is the only program of its kind, written
specifically for the small-to-medium Web merchant. The Order Manager
includes customer, inventory and order management, integration with popular
shipping programs, support for non-Web and Point-of-Sale orders, and much
more. Stone Edge supports the Order Manager with the high level of support
that small merchants need.

To see the Order Status System in action, go to:
http://www.stoneedge.com/track_your_order.htm

For information on the Stone Edge Order Manager, go to:
http://www.stoneedge.com/OrderManager.htm

Or give us a call at the number below during East Coast business hours.

- Barney Stone, President
Stone Edge Technologies, Inc.
215-641-1837
www.ECommerceUtilities.com
Barney Stone
 

Return to User Forum Archive

Who is online

Users browsing this forum: No registered users and 115 guests