Purchase Order number not showing in Merchant email receipt

This is an archive of old posting to the User Forum

Purchase Order number not showing in Merchant email receipt

Postby George B. Hug » Thu Jun 03, 2004 2:46 pm

Hello,

We have implemented the payment option 'Purchase Order'for some of our
customers to use online. There is a field for them to enter their PO #'s on
the order page. Once authorized, it then appears as it should in the
'Shopsite Orders' backend, but does NOT appear in the merchant email we
receive.

Can the customer's entered purchase order number be made to show up on the
Merchant Email?

Thanks for any help!


--
George B. Hug - Sales Manager
NorthWest Builders Network, Inc.
http://www.nwbuildnet.com/stores/bm/

Your online source for innovative building...
George B. Hug
 

Re: Purchase Order number not showing in Merchant email rece

Postby loren_d_c » Thu Jun 03, 2004 3:48 pm

No, the only payment information that will display in the merchant email
is the payment type used, not the actual contents of the payment fields.

-Loren



George B. Hug wrote:
Hello,

We have implemented the payment option 'Purchase Order'for some of our
customers to use online. There is a field for them to enter their PO #'s on
the order page. Once authorized, it then appears as it should in the
'Shopsite Orders' backend, but does NOT appear in the merchant email we
receive.

Can the customer's entered purchase order number be made to show up on the
Merchant Email?

Thanks for any help!

loren_d_c
 
Posts: 2569
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Purchase Order number not showing in Merchant email rece

Postby George B. Hug » Thu Jun 03, 2004 4:00 pm

Loren, et al

Hmmmm. We use StoneEdge Order Manager to dl all our orders and consequently,
do not actually see the Shopsite Order unless we go online and 'View
Orders.' The merchant email is often the first time we actually see an order
-- and that is also what gets forwarded to our vendors as a drop ship from
us. We need to have that PO number in the email, and I would guess that many
other users might as well....

Anyways, I guess my suggestion would be to consider adding that as an option
in future releases -- it sure would help us. Can this be feature be added by
custom programming the Order API? Other suggestions?

Thanks for your help!

George


On 6/3/04 3:48 PM, in article c9o9t9$la8$1@support.shopsite.com, "Loren"
<loren_d_c@yahoo.com> wrote:

No, the only payment information that will display in the merchant email
is the payment type used, not the actual contents of the payment fields.

-Loren



George B. Hug wrote:
Hello,

We have implemented the payment option 'Purchase Order'for some of our
customers to use online. There is a field for them to enter their PO #'s on
the order page. Once authorized, it then appears as it should in the
'Shopsite Orders' backend, but does NOT appear in the merchant email we
receive.

Can the customer's entered purchase order number be made to show up on the
Merchant Email?

Thanks for any help!

George B. Hug
 

Re: Purchase Order number not showing in Merchant email rece

Postby Rob » Fri Jun 04, 2004 5:31 am

Anyways, I guess my suggestion would be to consider adding that as an
option
in future releases -- it sure would help us. Can this be feature be added
by
custom programming the Order API? Other suggestions?

Yes, you could write an order API script that replaced the ShopSite function
of emailing you the receipt, and have it include whatever fields/data you
want.

Rob
Rob
 


Return to User Forum Archive

Who is online

Users browsing this forum: No registered users and 28 guests

cron