Editing Gift Certificate Amount

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Editing Gift Certificate Amount

Postby Katrina Morris » Fri Dec 17, 2004 10:55 am

Hi,

We are using the new Shopsite gift certificates and they are great. We have
one problem, though. Sometimes we are sold out of items and contact the
customer to substitute something else or remove the missing item. This will
change the order total. Currently there is no way to adjust the amount
remaining in a gift certificate. Are there plans to change this?

Thanks,

Katrina
Katrina Morris
 

Re: Editing Gift Certificate Amount

Postby Nikolaus Gruchot » Mon Dec 20, 2004 2:49 am

Hi Katarina,

how about to create a one time coupon for the difference amout for the time
being?

I agree that the editing of the gift certificates amount should be possible.

Best regards,

Niko

"Katrina Morris" <katrina@rexart.com> schrieb im Newsbeitrag
news:cpv2tl$bu0$1@eval.shopsite.com...
Hi,

We are using the new Shopsite gift certificates and they are great. We
have one problem, though. Sometimes we are sold out of items and contact
the customer to substitute something else or remove the missing item. This
will change the order total. Currently there is no way to adjust the
amount remaining in a gift certificate. Are there plans to change this?

Thanks,

Katrina
Nikolaus Gruchot
 

Re: Editing Gift Certificate Amount

Postby Chris » Mon Dec 20, 2004 11:14 am

We'll second this...its also needed if people use part of their gift certificate
on a phone order...

Chris

mlcswoodworking.com

Nikolaus Gruchot wrote:

Hi Katarina,

how about to create a one time coupon for the difference amout for the time
being?

I agree that the editing of the gift certificates amount should be possible.

Best regards,

Niko

"Katrina Morris" <katrina@rexart.com> schrieb im Newsbeitrag
news:cpv2tl$bu0$1@eval.shopsite.com...
Hi,

We are using the new Shopsite gift certificates and they are great. We
have one problem, though. Sometimes we are sold out of items and contact
the customer to substitute something else or remove the missing item. This
will change the order total. Currently there is no way to adjust the
amount remaining in a gift certificate. Are there plans to change this?

Thanks,

Katrina
Chris
 


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