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deleting fraudulent orders

PostPosted: Tue Dec 21, 2004 5:06 pm
by premier
We've experienced a few large fraudulent orders this year. Although I can
delete the order itself from the database, the amount is still being
calculated into reports. Is there any way to get these amounts out of the
report totals.

We use Shopsite Manager v. 6.0.3

Clare Durand
Premier Lighting and Production Company

Re: deleting fraudulent orders

PostPosted: Tue Dec 21, 2004 7:43 pm
by loren_d_c
No, the Reports counters cannot be edited, just reset to 0.

-Loren



premier wrote:
We've experienced a few large fraudulent orders this year. Although I can
delete the order itself from the database, the amount is still being
calculated into reports. Is there any way to get these amounts out of the
report totals.

We use Shopsite Manager v. 6.0.3

Clare Durand
Premier Lighting and Production Company