Customise the Product Download notification email

Questions and answers about ShopSite Custom Templates

Customise the Product Download notification email

Postby Attila » Tue Apr 11, 2017 5:26 pm

Hi,

I have Shopsite 11
I would like to customise the Product Download email if it is possible.
Anyone can help me with that?

Thanks
Attila
 
Posts: 7
Joined: Tue Apr 11, 2017 5:19 pm

Re: Customise the Product Download notification email

Postby cyoung » Fri Apr 21, 2017 1:36 pm

In ShopSite under Commerce> Digital Download> Configure> Message text when sending download keys to customer> you can customize the message that will be included with the download link in the E-mail sent to the customer when you send download keys to the customer.
http://help.shopsite.com/help/11.0/en-US/sc/pro/configure.digital.download.html

If you are using a payment gateway that takes payment at the time of the purchase, you could edit the regular purchase receipt under Commerce> Order System> Email>, and have the digital download link included there. Commerce> Digital Download> Configure> Include URLs on Customer Receipt.

Additional Customizations can also be made directly to the template that is used for the email.
cyoung
 
Posts: 14
Joined: Wed Nov 09, 2016 11:01 am

Re: Customise the Product Download notification email

Postby Attila » Tue Apr 25, 2017 3:27 pm

Sorry for the late reply.

Thank you for your help, I have found it and changedi the way I wanted.

Please , I have an other question: How can i set up a folder where only those users can have access, who are logged in...
And is there a way to log in independently from the shopping basket?

Thanks
Attila
 
Posts: 7
Joined: Tue Apr 11, 2017 5:19 pm

Re: Customise the Product Download notification email

Postby cyoung » Fri Apr 28, 2017 10:41 am

You could ask your hosting provider about setting up a password protected directory on your account.
cyoung
 
Posts: 14
Joined: Wed Nov 09, 2016 11:01 am

Re: Customise the Product Download notification email

Postby Attila » Fri Apr 28, 2017 2:22 pm

Thanks.

I know how to set up a password protected directory, but I was wandering, if I can use the Shopsite login, so I dont need to give the users one more type of access...
( Actually this is how it works now, but I would like to simplify it to the users, having only one login)
Attila
 
Posts: 7
Joined: Tue Apr 11, 2017 5:19 pm

Re: Customise the Product Download notification email

Postby ajeffery » Tue May 02, 2017 3:59 pm

You could have your host set the login credentials to the same credentials that you use for ShopSite? However, logging into ShopSite itself will not give access to a custom password protected file on your server.
ajeffery
 
Posts: 10
Joined: Thu Sep 29, 2016 12:48 pm

Re: Customise the Product Download notification email

Postby Attila » Thu May 04, 2017 4:39 am

Not quite...
The users log in to buy an article, then it gets downloaded automaticly.
Then, I give them access to a password protected folder, where they can access documents.

But I would like to offer a folder to the users, who log in with the Shopsite logins, freely opening documents in a specific folder.
Attila
 
Posts: 7
Joined: Tue Apr 11, 2017 5:19 pm

Re: Customise the Product Download notification email

Postby ajeffery » Tue May 16, 2017 3:38 pm

To clarify, you are looking to have your customers login with their ShopSite Customer Registration password credentials to a secure file on your server? The customer registration feature does not currently support this type of functionality.
ajeffery
 
Posts: 10
Joined: Thu Sep 29, 2016 12:48 pm

Re: Customise the Product Download notification email

Postby Attila » Wed May 17, 2017 1:02 am

Thanks for the clarification.

I was hoping, that the login is linked to a folder, and I could create a subfolder on it to provide the files for my customers.
Attila
 
Posts: 7
Joined: Tue Apr 11, 2017 5:19 pm


Return to Custom Template Questions

Who is online

Users browsing this forum: No registered users and 2 guests

cron