Randomly appearing products

Questions and answers about ShopSite Custom Templates

Randomly appearing products

Postby Kapitol » Thu Apr 17, 2014 3:16 pm

My clients site has been experiencing some issues lately. It seems to happen randomly and I have confirmed that neither her or I have been making changes to the pages where we see this happening. Expired products, and active products will just show up on pages they have not been assigned to. For example http://www.artandsoulbeads.com/store/metal_fill_beads.html - This page was showing over 50 products, which has now been reduced to 3.

Whenever this random product thing happens one of us has to remove each product individually under Assign Product to Pages. A very long process.
Kapitol
 
Posts: 52
Joined: Mon May 14, 2012 10:26 pm

Re: Randomly appearing products

Postby Jim » Thu Apr 17, 2014 3:45 pm

ShopSite pages are static html so they can't just change themselves.

It could be that someone is restoring from a backup or uploading an old version of the products/pages to create the changed pages.

You should contact your hosting company, Lexiconn, and see if they can help determine what is causing the problem.
Jim
Site Admin
 
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Location: Utah

Re: Randomly appearing products

Postby Kapitol » Thu Apr 17, 2014 4:22 pm

Thanks Jim. We'll send a support ticket in.
Kapitol
 
Posts: 52
Joined: Mon May 14, 2012 10:26 pm


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