abandon cart personalization

Questions and answers about ShopSite Custom Templates

abandon cart personalization

Postby lneibauer » Mon Dec 07, 2015 2:26 pm

All,
I know in the abandon cart email you can add things like the store name and url link back to the shopping cart. The question I have is there a tag like that so you can personalize it with the customers first name? so you can put a heading like 'Hi Dan' or 'Greetings Dawn' at the beginning of the email. I did not see a tag for this but I know I do not know all the tags.

Thanks in advance
lneibauer
 
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Re: abandon cart personalization

Postby loren_d_c » Mon Dec 07, 2015 3:02 pm

No, that is not possible, because you're not guaranteed to have the user's name at that point (in fact, most likely you won't).

-Loren
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Re: abandon cart personalization

Postby lneibauer » Mon Dec 07, 2015 3:56 pm

Thank you for this information
lneibauer
 
Posts: 108
Joined: Tue Sep 30, 2014 7:13 am
Location: Warminster, PA


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