search by item number

Questions and answers about ShopSite Custom Templates

search by item number

Postby gracefuli » Fri Mar 17, 2017 4:17 pm

Hi- we are using shopsite sp2 r4 familiar theme.
if people know the item number they want how can they search &/or quickly re-order using the number?
thanks
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Re: search by item number

Postby loren_d_c » Mon Mar 20, 2017 10:53 am

Have you entered the 'item number' as the SKU of the products? If so, then it should be indexed for the product search feature.

Note that if the item number/SKU is just a number, no letters, you should also go to Preferences -> Search Settings -> Search Indexing and check the 'Index numbers' checkbox, Save Changes, and Publish.

-Loren
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