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Customise the Product Download notification email

PostPosted: Tue Apr 11, 2017 5:26 pm
by Attila
Hi,

I have Shopsite 11
I would like to customise the Product Download email if it is possible.
Anyone can help me with that?

Thanks

Re: Customise the Product Download notification email

PostPosted: Fri Apr 21, 2017 1:36 pm
by cyoung
In ShopSite under Commerce> Digital Download> Configure> Message text when sending download keys to customer> you can customize the message that will be included with the download link in the E-mail sent to the customer when you send download keys to the customer.
http://help.shopsite.com/help/11.0/en-US/sc/pro/configure.digital.download.html

If you are using a payment gateway that takes payment at the time of the purchase, you could edit the regular purchase receipt under Commerce> Order System> Email>, and have the digital download link included there. Commerce> Digital Download> Configure> Include URLs on Customer Receipt.

Additional Customizations can also be made directly to the template that is used for the email.

Re: Customise the Product Download notification email

PostPosted: Tue Apr 25, 2017 3:27 pm
by Attila
Sorry for the late reply.

Thank you for your help, I have found it and changedi the way I wanted.

Please , I have an other question: How can i set up a folder where only those users can have access, who are logged in...
And is there a way to log in independently from the shopping basket?

Thanks

Re: Customise the Product Download notification email

PostPosted: Fri Apr 28, 2017 10:41 am
by cyoung
You could ask your hosting provider about setting up a password protected directory on your account.

Re: Customise the Product Download notification email

PostPosted: Fri Apr 28, 2017 2:22 pm
by Attila
Thanks.

I know how to set up a password protected directory, but I was wandering, if I can use the Shopsite login, so I dont need to give the users one more type of access...
( Actually this is how it works now, but I would like to simplify it to the users, having only one login)

Re: Customise the Product Download notification email

PostPosted: Tue May 02, 2017 3:59 pm
by ajeffery
You could have your host set the login credentials to the same credentials that you use for ShopSite? However, logging into ShopSite itself will not give access to a custom password protected file on your server.

Re: Customise the Product Download notification email

PostPosted: Thu May 04, 2017 4:39 am
by Attila
Not quite...
The users log in to buy an article, then it gets downloaded automaticly.
Then, I give them access to a password protected folder, where they can access documents.

But I would like to offer a folder to the users, who log in with the Shopsite logins, freely opening documents in a specific folder.

Re: Customise the Product Download notification email

PostPosted: Tue May 16, 2017 3:38 pm
by ajeffery
To clarify, you are looking to have your customers login with their ShopSite Customer Registration password credentials to a secure file on your server? The customer registration feature does not currently support this type of functionality.

Re: Customise the Product Download notification email

PostPosted: Wed May 17, 2017 1:02 am
by Attila
Thanks for the clarification.

I was hoping, that the login is linked to a folder, and I could create a subfolder on it to provide the files for my customers.