thank you page display error

Questions and answers about ShopSite Custom Templates

thank you page display error

Postby nwyrktodd » Tue Apr 24, 2012 8:39 am

For some reason on the thank you page, the footer is flush below the header and you can not read the information in the shopsite table.
how can i fix this? I tried css?

Also, I have a home page with custom html that every time I regenerate it changes. I want it to stay static. Could I change the name of that page from index.html to say shop.html and then update the links in the nav?
nwyrktodd
 
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Re: thank you page display error

Postby Jim » Tue Apr 24, 2012 9:13 am

We need to know what template you are using. Is it one you created, one a designer created or one that is supplied with ShopSite?

Have you tried viewing the pages in a different browser, IE, FireFox, Google Chrome etc. Maybe it is a browser dependent issue.

A link to the pages you are referring to would be helpful so we can see what you are seeing.
Jim
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Re: thank you page display error

Postby nwyrktodd » Tue Apr 24, 2012 10:01 am

http://von-nyc.com/store is the site, but it is hard to see the thank you unless you make a purchase....
I made the site custom. all of the pages in the cart display perfectly. only the thank you has an error
nwyrktodd
 
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Re: thank you page display error

Postby nwyrktodd » Tue Apr 24, 2012 10:07 am

also here is a screenshot of the thank you page:
http://von-nyc.com/store/media/thankyou.jpg
nwyrktodd
 
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Re: thank you page display error

Postby Jim » Wed May 16, 2012 2:06 pm

Without seeing the actual template it is hard to say what the problem is, however, looking at the other shopping cart screens you have a section in the footer area that contains the 3 sections Created by:, VON Statements:, and Blogroll: but in the image you gave the link to those fields are in the header. This makes me think that you have mismatched start end tags for a table, div or other html unit.

First thing I would do is to save a copy of the html generated for the page and run it through an html checker like the one at http://www.htmlhelp.com/tools/validator/ or http://validator.w3.org/ and see if they report mismatched tags.

I would also try using one of the bookmarklets that display the layout of the page. I use the ones at https://www.squarefree.com/bookmarklets/webdevel.html, in particular the show blocks, topographical view and topo with borders. These are snipets of code that will use the browser to display graphically how things on the page are laid out.
Jim
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