baffled with error on publish

Questions and answers about ShopSite Custom Templates

baffled with error on publish

Postby FredW » Thu Sep 20, 2012 8:05 am

I'm getting an error when I publish on a page and I can't figure out what is causing it:
It is:
Generating Page [32:hvac.parts.Trane_and_American_Standard]...
fred-3 [5]: Template Error: Could not find template file: /eval/cgi-bin/ssdemos/ver112/evaluate/sc/templates/products/SleekSearchProduct-v1.sst
fred-3 [5]: Sub Product template not found

This product template is used on other pages and they do not generate this error. What does the number [5] after the 'fred-3' mean?
Any help would be appreciated.

I'm working in demo store: evaluate6
Thanks,
Fred
FredW
 
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Re: baffled with error on publish

Postby Jim » Thu Sep 20, 2012 9:05 am

The fred-3 is the name of the template and the [5] is the line number in the template where the error is occurring.

Evidently you are referencing the template SleekSearchProduct-v1.sst which does not exist in either your custom templates or in the ShopSite templates. It is probably a product template since it says that in the name. Since the product template can't be found, the next line dealing with the Sub Product template is probably a direct result, since the subproduct template is part of the product template.
Jim
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