Text Order Confirmation Option

Request and discuss enhancements to ShopSite

Text Order Confirmation Option

Postby nutricr » Tue Apr 25, 2017 11:53 am

It would be great if you could please make an option for customers to receive order confirmations by text rather than email or possibility choose both. Maybe you could have buttons for the three options (Text, Email, and Text & Email), so the customer can choose how they want their confirmation.
nutricr
 
Posts: 1
Joined: Tue Apr 25, 2017 11:43 am

Re: Text Order Confirmation Option

Postby cyoung » Fri Apr 28, 2017 10:36 am

The feature you requested would require an API with a 3rd-party SMS gateway service (a regular web app can't interface directly to the phone's SMS system), and they aren't free. Twilio, Mexmo, and Plivo are some examples.

It would be possible for a custom programmer to develop an interface with one of these services via the Order API in ShopSite Pro. As far as giving the shopper the choice, they could use use a custom checkout field to allow the shopper to indicate if they 'also' wanted to receive a text, but there is no way for the shopper to turn off the email version of the receipt.

Note: text messages are limited in length, so unless you want to bombard a shopper with a bunch of texts, a text message may not be the best format to provide a receipt in, because it will provide VERY limited information.
cyoung
 
Posts: 90
Joined: Wed Nov 09, 2016 11:01 am


Return to Enhancement Requests

Who is online

Users browsing this forum: No registered users and 1 guest

cron