Make Free shipping default

Request and discuss enhancements to ShopSite

Make Free shipping default

Postby sdps » Thu Aug 24, 2006 2:22 pm

We offer free shipping on orders over $100.00. If the customer places an item in their shopping cart that is over $100.00, then the feature works fine.
If, however, the first item they order is less than $100.00, then the shopping cart defaults to our default Ground shipping of $6.95. But, if the customer then adds more items to their order and the total is over $100.00, the shopping cart does not give the customer free shipping. There is an option there, but the customer must select it.

It would be nice if ShopSite could recognize that the order is over $100.00 and make the default shipping the desired Free shipping option automatically.

Yes, you'd think cusotmers would certainly choose it, but they don't always do. Then it's a matter of having to manually do the order instead of using the auto bill feature. Or, if our customer service doesn't catch it, we have to go back and do a refund for the shipping amount.
sdps
 
Posts: 19
Joined: Wed Aug 23, 2006 1:33 pm

Return to Enhancement Requests

Who is online

Users browsing this forum: No registered users and 22 guests