Correcting how text entry box input appears on receipts

Request and discuss enhancements to ShopSite

Correcting how text entry box input appears on receipts

Postby Jeff » Tue Aug 29, 2006 4:14 pm

Many garments that we sell are customized with embroidery. The customer types up to three lines of text in a product text entry box. On the email receipt the product and its options (size and color) are lined up vertically as is the top line of embroidery. However additional lines of text are offset slightly to the left, making many customers think the embroidery will look that way.

Please correct this so the email receipt properly depicts the embroidery.
Jeff
 
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Joined: Wed Aug 16, 2006 9:40 am
Location: St. Louis MO

Postby loren_d_c » Tue Aug 29, 2006 8:50 pm

Is this in the text-based shopper email receipts, or the HTML email receipts? If these are the text email receipts, try going to Commerce Setup -> Order System -> Thank You and checking the 'Customer E-mail Receipt in HTML format', Save Changes, then place a test order and see if the HTML version of the shopper email receipt looks better.

-Loren
loren_d_c
 
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Postby Jeff » Wed Aug 30, 2006 4:50 am

Loren, the HTML version looks fine but I prefer to use plain text to help the confirmation email get past spam filtering
Jeff
 
Posts: 97
Joined: Wed Aug 16, 2006 9:40 am
Location: St. Louis MO


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