Editing Credit Card Orders

Request and discuss enhancements to ShopSite

Editing Credit Card Orders

Postby Billg » Wed Nov 22, 2006 6:53 am

At the present time, if you receive an order in, there is no way of editing it online to reflect a backordered product. When the customer wants everything else shipped out and we're out of one item we have to recalculate everything by hand. Wish there was a screen that we could edit the order and then have shipping the order recalculated so that we can use the automatic credit card processing system. We do not want to charge people for items we haven't shipped yet nor do we want to hold up orders forever for one item.
Billg
 
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