Product XML cgi upload error

General ShopSite user discussion

Product XML cgi upload error

Postby DOWS » Thu Sep 06, 2018 4:49 pm

When I try to upoload products via an xml file and the cgi, The error message for the upload at {sitename}/cart/ss/database.cgi?show_file=products_upload_2only says "table ss_Products has no column named ss_Video(1)"
Google returned nothing for that error and there is no field in my xml file called ss_Video or Video at all. Any help with this error would be appreciated.

Posts: 2
Joined: Tue Jul 07, 2015 1:05 pm

Re: Product XML cgi upload error

Postby ShopSite David » Tue Sep 18, 2018 4:07 pm

I believe the initial problem was a result of an incomplete upgrade.

The root of the issue was how the store was initially installed, with
the HTML output directory and the shopping cart directory the same
(/cart). This isn't our normal setup, and the upgrade was failing after
upgrading the cgis, but before it could upgrade the store's HTML and
data because it thought that had already been done because it had
already marked the shopping cart directory as upgraded.

In any case, we've successfully completed the upgrade and all should now be working.
-David H.
ShopSite, Inc.
ShopSite David
Site Admin
Posts: 302
Joined: Fri Aug 04, 2006 1:30 pm
Location: Utah

Return to User Forum

Who is online

Users browsing this forum: No registered users and 9 guests