XML Product Data Upload -Qty Prc Problem

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XML Product Data Upload -Qty Prc Problem

Postby CasKerCo » Thu Mar 07, 2019 1:11 pm

Can anyone here on the forum help solve a problem with Main Database Product Uploads affecting Quantity Pricing?

I'm experiencing some problems with our XML product data uploads to ShopSite. If our data file includes a product not on the website and that product has quantity pricing, the quantity price gets assigned to the next product in the file. This has really messed up some of the prices on our website!

ShopSite Upload Settings-
Match Upload Fields: Not used for XML uploads
Unique Product Identifier: SKU
New Products: Ignore products that do not already exist

When ShopSite upload encounters a Product in the XML data that is non-existent on the website, here’s what happens to the next Product in the XML:
• the Search Results View displays the price correctly, from <Price>
• the More Details page no longer displays the price at all (even though the Price Toggle in the record’s data is still checked to Display Price), <DisplayPrice>
• the Cart shows the incorrect Quantity Pricing from the previous non-existent SKU in the XML upload file. <UnitPrice>

Has anyone here had success with XML product uploads involving Quantity Pricing? If anyone could shed some light on why our products are taking on the Quantity Pricing of the previous product, I’d certainly appreciate it! Thank you!

Thanks,
Renee
CasKerCo
 
Posts: 6
Joined: Tue Feb 12, 2019 8:31 am
Location: Cincinnati, OH

Re: XML Product Data Upload -Qty Prc Problem

Postby ShopSite David » Fri Mar 08, 2019 4:05 pm

This might be a bug, we are looking into it.
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
Site Admin
 
Posts: 276
Joined: Fri Aug 04, 2006 1:30 pm
Location: Utah

Re: XML Product Data Upload -Qty Prc Problem

Postby CasKerCo » Mon Mar 11, 2019 10:00 am

Thank you @ShopSite David. Let me know if I can provide any additional details that might help.
CasKerCo
 
Posts: 6
Joined: Tue Feb 12, 2019 8:31 am
Location: Cincinnati, OH

Re: XML Product Data Upload -Qty Prc Problem

Postby CasKerCo » Mon Mar 11, 2019 12:17 pm

@ShopSite David, we're hosted by YourHost. (Sorry, unable to reply via PM).
CasKerCo
 
Posts: 6
Joined: Tue Feb 12, 2019 8:31 am
Location: Cincinnati, OH

Re: XML Product Data Upload -Qty Prc Problem

Postby ShopSite David » Mon Mar 11, 2019 3:15 pm

Ok, we'll contact YourHost with a fix and see if they can upgrade your store.
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
Site Admin
 
Posts: 276
Joined: Fri Aug 04, 2006 1:30 pm
Location: Utah

Re: XML Product Data Upload -Qty Prc Problem

Postby CasKerCo » Wed Mar 13, 2019 8:14 am

Thank you for the quick response and the patch to fix this. Looks like the uploads are working now!
CasKerCo
 
Posts: 6
Joined: Tue Feb 12, 2019 8:31 am
Location: Cincinnati, OH


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