Multiple Tracking

General ShopSite user discussion

Multiple Tracking

Postby misgperson » Sun Mar 15, 2020 6:07 pm

Hello,
Is there a method to send more that one customer multiple tracking numbers from two separate delivery services in a single email?
Example would be the "Manage an Order" function would give the option to add an additional tracking number via different carriers.
Email confirmation sent to customer would include both tracking numbers instead of having to send multiple emails.
Thanks
misgperson
 
Posts: 19
Joined: Thu Feb 07, 2019 10:01 am
Location: Texas

Re: Multiple Tracking

Postby cyoung » Mon Mar 23, 2020 2:05 pm

In the ShopSite pro version there is an option to send tracking information.

You first go to orders
Then manage an order
Then click on the send tracking link
If there are two different tracking numbers, you will need to send two emails, but ShopSite will record both of the numbers under the shipping section on the order management screen.
cyoung
 
Posts: 90
Joined: Wed Nov 09, 2016 11:01 am


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