Coupon math is not correct

General ShopSite user discussion

Coupon math is not correct

Postby Adam » Tue May 10, 2005 6:52 pm

I've setup a coupon that takes 50% off a single product if two specific
products are added to the cart. The lowest price product is $29.98. When the
coupon is applied the discount is $14.50, which is not 50% of $29.98. It
looks like the 50% only applies to whole numbers (in this case it's being
applied to $29.00). Is there a way to get the coupon applied to $29.98
instead of $29.00? Thanks.

-Adam
Adam
 

Re: Coupon math is not correct

Postby Jim » Wed May 11, 2005 12:46 pm

Adam,
More info would be helpful. What version of ShopSite? Does it happen on
other products or just specific ones? Are the products the same price?
Does it make a difference which product you add first? Are there other
discounts in the cart?

Jim

Adam wrote:
I've setup a coupon that takes 50% off a single product if two specific
products are added to the cart. The lowest price product is $29.98. When the
coupon is applied the discount is $14.50, which is not 50% of $29.98. It
looks like the 50% only applies to whole numbers (in this case it's being
applied to $29.00). Is there a way to get the coupon applied to $29.98
instead of $29.00? Thanks.

-Adam
Jim
 

Re: Coupon math is not correct

Postby Adam » Thu May 12, 2005 10:26 am

More info would be helpful. What version of ShopSite?

ShopSite Pro Version: 7.1.2

Does it happen on
other products or just specific ones?

It happens on any product. All our product prices end in either .99 or .98.

Are the products the same price?

No. Prices vary from $29.99 to $59.99.

Does it make a difference which product you add first?

No. I've tried various combinations and it doesn't seem to make a
difference.

Are there other
discounts in the cart?

No. Our store only allows one coupon per order.

You can reproduce the problem by creating a coupon and assigning two
products to it with prices of 29.98 and 39.99. Check-off "Allow only 1
product per redeemed coupon", and set the Units to 2. Set the percentage to
50% and set one time use to No.

Then add both products to the cart and then apply the coupon.

-Adam
Adam
 

Re: Coupon math is not correct

Postby Jim » Thu May 12, 2005 3:09 pm

I have verified the problem and assigned it to an engineer for fixing
for the next release.

thanks.
Jim

Adam wrote:
More info would be helpful. What version of ShopSite?


ShopSite Pro Version: 7.1.2


Does it happen on
other products or just specific ones?


It happens on any product. All our product prices end in either .99 or .98.


Are the products the same price?


No. Prices vary from $29.99 to $59.99.


Does it make a difference which product you add first?


No. I've tried various combinations and it doesn't seem to make a
difference.


Are there other
discounts in the cart?


No. Our store only allows one coupon per order.

You can reproduce the problem by creating a coupon and assigning two
products to it with prices of 29.98 and 39.99. Check-off "Allow only 1
product per redeemed coupon", and set the Units to 2. Set the percentage to
50% and set one time use to No.

Then add both products to the cart and then apply the coupon.

-Adam
Jim
 

Re: Coupon math is not correct

Postby Adam » Fri May 13, 2005 12:00 pm

I have verified the problem and assigned it to an engineer for fixing
for the next release.

Thanks Jim for looking into this. Looking forward to the update.

-Adam
Adam
 


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