Advanced Options Product Variation Images Not Showing

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Advanced Options Product Variation Images Not Showing

Postby misgperson » Sat Jul 27, 2019 8:39 am

Some products on my site use the Basic Options and others I would like to setup with Advanced Options.

The problem is is that the Advance options variation images only work if I select "Use Zoom Image" under Image Roll Over on the More Info Page Settings, page.

If it is selected, the the Basic Options "Extra More Info Image Fields" images show up under the main product photo but do not expand to the display box when clicked.
They just sit there under the main product image.

If I turn the "Use Zoom Image" off, then the product with the Basic Options images behave as they should, but products with the Advance options variation images do not show up.

Is this a bug or is this a " can only use one or the other" type setup?

I am developing in Pro version Version:14.0 r3.2.
Thanks in advance for your help.
Pall
misgperson
 
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Location: Texas

Re: Advanced Options Product Variation Images Not Showing

Postby ShopSite David » Wed Jul 31, 2019 10:06 am

Engineering writes:

The problem is that without zoom there is no t_image and s_image arrays for the Javascript. In the javascript that we ship this is handled but for some reason they are not getting this. If they are using a custom template that puts out its own javascript for when the advanced options change they will need to update it to work without the zoom. If they are using our themes then I will need to know how the product and different settings are setup to see where the code is coming from and how to fix it.
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
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Re: Advanced Options Product Variation Images Not Showing

Postby misgperson » Wed Jul 31, 2019 5:42 pm

Hi David,
We are using the Slab template and not using any Javascript. I will PM you a link so that you might take a look at what I am talking about.
Sorry. I PM'd you twice. Did not think the first one went through.
misgperson
 
Posts: 11
Joined: Thu Feb 07, 2019 10:01 am
Location: Texas

Re: Advanced Options Product Variation Images Not Showing

Postby misgperson » Sat Aug 03, 2019 9:32 am

Hi David,
The updated version fixed some of the issue but not all.
I tried to PM you yesterday with the additional issue, but the message is stuck in the outbox and not sending.
Is this something you control?
misgperson
 
Posts: 11
Joined: Thu Feb 07, 2019 10:01 am
Location: Texas

Re: Advanced Options Product Variation Images Not Showing

Postby ShopSite David » Wed Aug 07, 2019 3:09 pm

Not sure why it is stuck but feel free to email info-team@shopsite.com with your question.
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
Site Admin
 
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Location: Utah

Re: Advanced Options Product Variation Images Not Showing

Postby misgperson » Mon Aug 12, 2019 5:10 pm

Thanks David,
Latest update fixed the issue.
misgperson
 
Posts: 11
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